About us

General Cherry is not just a name, but a symbol of resistance and strength of the Ukrainian people. The name comes from the well-known Melitopol Telegram channel ‘Rotten Cherry,’ which during the full-scale invasion became the centre of the partisan movement against the occupying forces. Thanks to the information support and actions of the partisans, significant countermeasures were taken against enemy propaganda and their activities were destabilised.
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GeneralCherry (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains howyour personal information is collected, used, and disclosed by GeneralCherry.This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”)alongside our application, GeneralCherry.

By accessing or using our Service, you signify that you have read,understood, and agree to our collection, storage, use, and disclosure of your personal information asdescribed in this Privacy Policy and our Terms of Service.

Definitions and key terms
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To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:
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● Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
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● Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to LIMITED LIABILITY COMPANY "CENTER OF UNMANNED TECHNOLOGIES", (Ukraine, 08132, Vyshneve town, 37 Kyivska Street), that is responsible for your information under this Privacy Policy.
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● Country: where GeneralCherry or the owners/founders of GeneralCherry are based, in this case is Ukraine
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● Customer: refers to the company, organization or person that signs up to use the GeneralCherry Service to manage the relationships with your consumers or service users.
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● Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit GeneralCherry and use the services.
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● IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
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● Personnel: refers to those individuals who are employed by GeneralCherry or are under contract to perform a service on behalf of one of the parties.
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● Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
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● Service: refers to the service provided by GeneralCherry as described in the relative terms (if available) and on this platform.
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● Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
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● Website: GeneralCherry’s site, which can be accessed via this URL: https://www.gencherry.com/
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● You: a person or entity that is registered with GeneralCherry to use the Services.

Information automatically collected
‍There is some information like your Internet Protocol (IP) address and/or browser and device characteristics— is collected automatically when you visit our platform. This information may be used to connect yourcomputer to the Internet. Other information collected automatically could be a login, e-mail address,password, computer and connection information such as browser plug-in types and versions and time zonesetting, operating systems and platforms, purchase history, (we sometimes aggregate with similarinformation from other Users), the full Uniform Resource Locator (URL) clickstream to, through and from ourwebsite that may include date and time; cookie number; parts of the site you viewed or searched for; and thephone number you used to call our Customer Services. We may also use browser data such as cookies,Flash cookies (also known as Flash Local Shared Objects) or similar data on certain parts of our website forfraud prevention and other purposes. During your visits, we may use software tools such as JavaScript tomeasure and collect session information including page response times, download errors, length of visits tocertain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods usedto browse away from the page. We may also collect technical information to help us identify your device forfraud prevention and diagnostic purposes.We automatically collect certain information when you visit, use or navigate the platform. This informationdoes not reveal your specific identity (like your name or contact information) but may include device andusage information, such as your IP address, browser and device characteristics, operating system, languagepreferences, referring URLs, device name, country, location, information about who and when you use ourand other technical information. This information is primarily needed to maintain the security and operation ofour platform, and for our internal analytics and reporting purposes.

‍Personnel
‍If you are a GeneralCherry worker or applicant, we collect information you voluntarily provide to us. We usethe information collected for Human Resources purposes in order to administer benefits to workers andscreen applicants.You may contact us in order to (1) update or correct your information, (2) change your preferences withrespect to communications and other information you receive from us, or (3) receive a record of theinformation we have relating to you. Such updates, corrections, changes and deletions will have no effect onother information that we maintain, or information that we have provided to third parties in accordance withthis Privacy Policy prior to such update, correction, change or deletion.

‍Sale of Business
‍We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer ofall or substantially all of the assets of GeneralCherry or any of its Corporate Affiliates (as defined herein), orthat portion of GeneralCherry or any of its Corporate Affiliates to which the Service relates, or in the eventthat we discontinue our business or file a petition or have filed against us a petition in bankruptcy,reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of thisPrivacy Policy.

‍Affiliates
‍We may disclose information (including personal information) about you to our Corporate Affiliates. Forpurposes of this Privacy Policy, "Corporate Affiliate" means any person or entity which directly or indirectlypage 2/6controls, is controlled by or is under common control with GeneralCherry, whether by ownership orotherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by thoseCorporate Affiliates in accordance with the terms of this Privacy Policy.

‍Governing Law
‍This Privacy Policy is governed by the laws of Ukraine without regard to its conflict of laws provision. Youconsent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between theparties under or in connection with this Privacy Policy except for those individuals who may have rights tomake claims under Privacy Shield, or the Swiss-US framework.The laws of Ukraine, excluding its conflicts of law rules, shall govern this Agreement and your use of thewebsite. Your use of the website may also be subject to other local, state, national, or international laws.By using GeneralCherry or contacting us directly, you signify your acceptance of this Privacy Policy. If you donot agree to this Privacy Policy, you should not engage with our website, or use our services. Continued useof the website, direct engagement with us, or following the posting of changes to this Privacy Policy that donot significantly affect the use or disclosure of your personal information will mean that you accept thosechanges.

‍Your Consent
‍We've updated our Privacy Policy to provide you with complete transparency into what is being set when youvisit our site and how it's being used. By using our GeneralCherry, registering an account, or making apurchase, you hereby consent to our Privacy Policy and agree to its terms.

‍Links to Other Websites
‍This Privacy Policy applies only to the Services. The Services may contain links to other websites notoperated or controlled by GeneralCherry. We are not responsible for the content, accuracy or opinionsexpressed in such websites, and such websites are not investigated, monitored or checked for accuracy orcompleteness by us. Please remember that when you use a link to go from the Services to another website,our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including thosethat have a link on our platform, is subject to that website’s own rules and policies. Such third parties mayuse their own cookies or other methods to collect information about you.

‍Cookies
‍GeneralCherry uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a smallpiece of data stored on your computer or mobile device by your web browser. We use Cookies to enhancethe performance and functionality of our website but are non-essential to their use. However, without thesecookies, certain functionality like videos may become unavailable or you would be required to enter yourlogin details every time you visit the website as we would not be able to remember that you had logged inpreviously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies,you may not be able to access functionality on our website correctly or at all. We never place PersonallyIdentifiable Information in Cookies.

‍Blocking and disabling cookies and similar technologies
‍Wherever you're located you may also set your browser to block cookies and similar technologies, but thisaction may block our essential cookies and prevent our website from functioning properly, and you may notbe able to fully utilize all of its features and services. You should also be aware that you may also lose somesaved information (e.g. saved login details, site preferences) if you block cookies on your browser. Differentbrowsers make different controls available to you. Disabling a cookie or category of cookie does not deletethe cookie from your browser, you will need to do this yourself from within your browser, you should visit yourbrowser's help menu for more information.

‍Kids' Privacy
‍We collect information from kids under the age of 13 just to better our services. If You are a parent orguardian and You are aware that Your child has provided Us with Personal Data without your permission,please contact Us. If We become aware that We have collected Personal Data from anyone under the age of13 without verification of parental consent, We take steps to remove that information from Our servers.

‍Changes To Our Privacy Policy
‍We may change our Service and policies, and we may need to make changes to this Privacy Policy so thatthey accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (forexample, through our Service) before we make changes to this Privacy Policy and give you an opportunity toreview them before they go into effect. Then, if you continue to use the Service, you will be bound by theupdated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can deleteyour account.

‍Third-Party Services
‍We may display, include or make available third-party content (including data, information, applications andother products services) or provide links to third-party websites or services ("Third- Party Services").You acknowledge and agree that GeneralCherry shall not be responsible for any Third-Party Services,including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, qualityor any other aspect thereof. GeneralCherry does not assume and shall not have any liability or responsibilityto you or any other person or entity for any Third-Party Services.Third-Party Services and links thereto are provided solely as a convenience to you and you access and usethem entirely at your own risk and subject to such third parties' terms and conditions.

‍Tracking Technologies
We use Cookies to enhance the performance and functionality of our platform but are non-essential totheir use. However, without these cookies, certain functionality like videos may become unavailable oryou would be required to enter your login details every time you visit the platform as we would not beable to remember that you had logged in previously.

‍Information about General Data ProtectionRegulation (GDPR)
‍We may be collecting and using information from you if you are from the European Economic Area (EEA),and in this section of our Privacy Policy we are going to explain exactly how and why is this data collected,and how we maintain this data under protection from being replicated or used in the wrong way.

‍What is GDPR?
‍GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected bycompanies and enhances the control the EU residents have, over their personal data.The GDPR is relevant to any globally operating company and not just the EU-based businesses and EUresidents. Our customers’ data is important irrespective of where they are located, which is why we haveimplemented GDPR controls as our baseline standard for all our operations worldwide.

‍What is personal data?
‍Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of informationthat could be used on its own, or in combination with other pieces of information, to identify a person.Personal data extends beyond a person’s name or email address. Some examples include financialinformation, political opinions, genetic data, biometric data, IP addresses, physical address, sexualorientation, and ethnicity.The Data Protection Principles include requirements such as:● Personal data collected must be processed in a fair, legal, and transparent way and should only beused in a way that a person would reasonably expect.● Personal data should only be collected to fulfil a specific purpose and it should only be used for thatpurpose. Organizations must specify why they need the personal data when they collect it.● Personal data should be held no longer than necessary to fulfil its purpose.● People covered by the GDPR have the right to access their own personal data. They can also request acopy of their data, and that their data be updated, deleted, restricted, or moved to another organization.

‍Why is GDPR important?
GDPR adds some new requirements regarding how companies should protect individuals' personal data thatthey collect and process. It also raises the stakes for compliance by increasing enforcement and imposinggreater fines for breach. Beyond these facts it's simply the right thing to do. At GeneralCherry we stronglybelieve that your data privacy is very important and we already have solid security and privacy practices inplace that go beyond the requirements of this new regulation.

‍Individual Data Subject's Rights - Data Access,Portability and Deletion
‍We are committed to helping our customers meet the data subject rights requirements of GDPR.GeneralCherry processes or stores all personal data in fully vetted, DPA compliant vendors. We do store allconversation and personal data for up to 6 years unless your account is deleted. In which case, we disposeof all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 60days.We are aware that if you are working with EU customers, you need to be able to provide them with the abilityto access, update, retrieve and remove personal data. We got you! We've been set up as self service fromthe start and have always given you access to your data and your customers data. Our customer supportteam is here for you to answer any questions you might have about working with the API.

‍Contact Us
‍Don't hesitate to contact us if you have any questions.

● Via Email: SUPPORT@gencherry.com
● Via Phone number: +380 73 555 11 02
● Via this Link: https://www.gencherry.com/contact-us